PGA Career Services is looking to fill the Career Consultant position in the Northern Texas Section.
The Career Consultant's mission is to be recognized as the regional employment resource by delivering employment and counseling services to PGA Professionals, employers and PGA Sections they are assigned to serve. Additionally, the Career Consultant will:
Provide PGA Professionals with employment assistance and career counseling/development
Assist employers in the hiring of qualified PGA Professionals
Be a trusted resource for PGA Sections
Deliver the highest level of customer service to all three of these stakeholders
SKILLS, KNOWLEDGE AND ABILITIES:
Job Knowledge: Must have knowledge of the golf industry and/or golf facility operations. Knowledge of the PGA of America and Section Office structure. Ability to speak in public effectively. Skilled in customer service and/or sales.
Technology: Knowledge of Google suite of office products. Strong ability to learn and adapt to changing technology, used and created for job responsibilities and efficiencies.
Judgment: Makes sound decisions; bases decisions on fact rather than emotion; analyzes problems skillfully; uses logic to reach solutions.
Initiative: Plans work and carries out tasks without detailed instructions; makes constructive suggestions; prepares problems or opportunities in advance and undertakes additional responsibilities. Responds to situations as they arise with minimal supervision and creates solutions to problems.
Communication: Writes and speaks effectively; states own opinions clearly and concisely; demonstrates openness and honesty; listens well during meetings and feedback sessions; explains reasoning behind opinions; asks others for their opinions and feedback; asks questions to ensure understanding; exercises a professional approach with others using all means of communication; uses consideration and tact when offering opinions.
Problem Solving/Analytical Thinking: The ability to see the “big picture” in complex situations by linking information or by considering an abstract or longer-term perspective; ability to break down a problem, situation or process into its component parts; ability to understand the nature of those parts and their relationship to one another; ability to make thoughtful decisions in situations of uncertainty or risk.
Organization: The ability to manage multiple projects and determine project urgency in a practical way. Manage transition from task to task effectively.
Resourcefulness: The ability to identify opportunities to use resources that are already available or are easy/inexpensive to obtain; ability to consider the surrounding environment before making costly decisions; ability to use imagination and creativity to navigate difficult situations.
Collaboration and Teamwork: Works harmoniously with others to get a job done, responds positively to instructions and procedures and is able to work well with staff while maintaining relationships, which breed productive disagreement and debate.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
“Candidate will support a cross functional support and delivery of regionally and locally focused resources, programs, and services in the Career Services, Player Engagement, and Recruiting & Awareness arena. A commitment to ensure that all three departments are supported by a high-functioning, integrated team that has cultivated meaningful and powerful relationships with the Sections and Members of the Region.”
EDUCATION AND EXPERIENCE:
Bachelor’s degree: (B.A.) or equivalent in Business Administration or related field Preferred.
Three years of experience in a golf operations or golf industry management role.
Employment/club relations experience, career counseling and Human Resources management training preferred.
Current or past affiliation with the PGA sections being served preferred.
Previous experience in a PGA section leadership role preferred.
PGA Member preferred.
Advanced PGA Education Preferred (Specialized, Certified, Master Professional)
Reports To: Regional Director
Territory: Successful candidate will be responsible for providing services to the Northern Texas Section.
Service to PGA Professionals:
Provide insightful and meaningful career counseling and coaching to PGA Professionals, with a primary proactive focus on individual career development.
Identify new employment opportunities for PGA Professionals.
Identify PGA members who desire career growth, provide information and resources to assist and counsel with: career planning, job search strategies, critique resumes and cover letters, interviewing, negotiating, exit and retirement strategies, excelling in their job, providing value to their employer, other skills that employers seek today.
Promote the benefits and utilization of Job Seeker Profiles and the PGA Job Board as well as, all employment tools located on PGA.org.
Educate Section Professionals in all departments Executive Search Services.
Assist PGA Professionals with developing competitive compensation packages and expressing their value to employers.
Assist PGA Professionals in gathering and utilizing information from PGA and industry data resources
Engage with PGA Professionals in various career transition stages: Unemployed, Newly Hired Manager, Newly Elected Member, and Retiring Member.
Provide education programs to PGA Professionals through all available venues (national, sections and chapters).
Promote the benefits and completion of the PGA Compensation Profile and other related Association surveys.
Promote and generate participation in PGA Player Engagement programs and strategies and document the value it brings to facilities and PGA Members.
Service to Employers:
Provide exceptional hiring services and assistance to employers to achieve 100% customer satisfaction.
Promote and expedite all levels of PGA Career Services hiring options including complimentary and paid Executive Search services.
Encourage facility site visits and meetings as appropriate to provide guidance to employers, negotiate
compensation, and facilitate the search process.
Provide compensation reports with PGA Association Guidelines.
Make available the necessary hiring resources for: hiring process planning, resume review, interview planning, compensation and benefits packages, correspondence, PGA preferred background check provider.
Market the value of PGA Professionals to non-PGA facilities and the industry.
Assist in creating awareness of PGA Player Development strategies and programming.
Service to PGA Sections:
Develop successful relationships with Section leadership and staff and assist in developing Section employment strategies.
Develop and deliver employment presentations and education seminars at Section and Chapter meetings and to industry employers and organizations, liaise with Section Education and Employment Committees.
Attend and provide reports at Section and Chapter membership meetings; Board meetings and special events as invited. Provide personal appointment opportunities in conjunction with Section/Chapter meetings.
Communicate with Section Executive Directors and leadership quarterly (at a minimum) and provide golf industry updates on Employment. Engage with and assist Section Employment Committees as applicable.
Attend Section tournaments/events as requested to create relationships, foster goodwill, and support PGA Section staff.
Association/Departmental Responsibilities:
Maintain and report monthly statistics as determined by the Senior Director.
Assist in the development and improvement of PGA Career Services programs, projects, systems, publications and information.
Assist in the marketing and promotion of Association and PGA Career Services programs and initiatives.
Attend and promote the Association at industry functions and trade shows as assigned.
Provide support as needed to non industry candidates and search support for non traditional PGA Member roles such as General Managers, Golf Course Superintendents, etc..
Provide editorial content and articles for Section newsletters, PGA magazine, and other industry publications.
Adhere to the Association’s rules for travel and expenses and be cognizant of the Association’s budget as it relates to the department.
Contributions to the Game & Business of Golf:
Talent Development
Participate and educate the marketplace about the impact PGA Professional has on the community, golf business, and local economy.
Provide field support and collaborate with PGA of America Diversity and Inclusion efforts.
Active participant in PGA of America recruiting efforts as needed.
Allied Associations & Partners
Establish effective working relationships with the Amateur body, including state and local golf associations.
Engage with local chapters of GCSAA, CMAA, and NGCOA.
Assist department leaders in improving working relationships with Golf Management Companies
Golfer Development
Participate in player development programs hosted by PGA Professionals, working in conjunction with fellow field staff.
Attend community / Section programs providing instruction or programming targeting new and existing golfers as available.
SUPERVISION:
No supervisory responsibilities.
FINANCIAL RESPONSIBILITY:
Assist with the development of the annual budget.
Salary is Commensurate with Experience
Total Anticipated Compensation will include year-end bonus potential
Medical, Dental and Vision coverage - Per PGA policy
Professional Association Dues Paid
Cell Phone Plan
Standard Travel and Expenses Covered
401k
Any additional benefits will be per PGA policy