JOB PURPOSE
The position will assist with the management of daily golf operations, supervising golf staff, assisting with all merchandising functions, managing tournaments, coordination of reservations, and providing professional services to the members and their guests of The Alotian Club to ensure an exceptional golf experience.
ESSENTIAL JOB FUNCTIONS
DAILY FUNCTIONS
- Provide the best possible customer service and professional advice to the members of The Alotian Club and their guests in conjunction with other departments.
- Complete the requirements of PGA membership and maintain an active classification in the PGA of America.
- Maintain and operate Golf Shop responsibilities as directed by the Head Golf Professionals.
- Maintain a high level of playing ability.
- Provide golf instruction consistent with instructional methods, policies and procedures.
- Supervise, schedule and train Golf Shop personnel, outside services and caddie program as directed by the Head Golf Professionals and Golf Services Manager.
- Assist in the purchasing, receipt, display, inventory, control, promotion and sales of merchandise.
- Assist in planning and budgeting for the golf operations.
- Be informed on all arrivals to the facility, club activities and services The Alotian Club provides.
- Reservation coordination of all golf bookings and transportation services to include scheduling and staffing on a daily basis.
- Manage the handicap program.
- Assist in managing tournaments.
- Keep golf shop and office neat and clean at all times.
- Manage the club repair operation.
Work Environment
- The staff at Alotian have a friendly work environment and want each other to thrive professionally and personally.
- Season Schedule:
- Six days a week during peak season, appx: 120 days of the year
- Five days a week outside of peak season
- Four days a week during closure January-March
- Ability to play in several Section Events throughout the year.
SKILLS/KNOWLEDGE/ATTRIBUTES
- Strong interpersonal and self-motivational skills to provide a level of service that exceeds member and guest expectations.
- Conduct oneself in a professional manner while maintaining a professional image at all times.
- Must possess excellent oral, written and interpersonal skills.
- Must have the ability to be decisive and make good decisions.
- Golf Shop systems utilized:
- Golf Genius
- Jonas
- Trackman
- Whoosh