Golf Services Manager

Provides a positive, high level of service to golf customers by working with each golf group or tournament coordinators to ensure successful completion of each event.

• Coordinates each golf group, tournament from the initial planning stages until the completion of the event.
• Acts as a liaison between golf group contact and the resort departments to ensure all needs are met.
• Facilitates needs of golf group contacts and VIP’s regarding room reservations/housing area, golf starting times, food and beverage, transportation, amenities and special requests. 
• Advises the Head Golf Professional, golf staff and grounds staff of future events in order to facilitate property coordination of special set-up requirements, staffing levels and any other operational requirements that exceed normal operating procedures.
• Develops and maintains contacts with new golf groups, previous golf groups, golf tournaments or events that maybe conducted by local business, civic organizations, and charity groups to promote future sales.
• Maintains thorough understanding of golf operations, course rotation, tournament play, and tee times arrangement.  Oversees and coordinate all golf starting times and commitments as set forth in sales contract.
• Sees, coordinates and develops all Banquet Event Orders for golf groups, golf and tournament as needed.
• Facilitates and follows through on all pertinent correspondence related to the golf group and golf tournaments events as well as develops, produces and expedites all information related to the golf group and golf tournament event resumes.
• Coordinates inter-departmental support for all golf groups, golf and tournament events with all resort departments.
• Works with customers to promote golf events, sell logo merchandise, and coordinate all other golf operation services.
• Assists in rebooking golf outings and golf package groups as well as providing assistance and suggestions to the golf sales staff.

 In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Maintains flexibility to take on new and different tasks as directed by the Department Manager.
• Incorporates safe work practices in job performance.

Associate’s degree (AA) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.   
• Requires good communication skills, both verbal and written. 
• Must possess basic computational ability. 
• Thorough understanding of course rotation and tee time arrangements.  
• Must possess computer skills, including Microsoft Office 97, Excel and PowerPoint.
• May be required: to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
   
   

• Most work tasks are performed indoors.  Temperature is moderate and controlled by hotel environmental systems.
• Must be able to sit at a desk for up to 8 hours per day.  Walking and standing are occasionally required.  Length of time of these tasks may vary from day to day and task to task. 
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 15 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. 
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
   
   

None required.

BENEFITS

• A comprehensive 401k plan with matching contributions, three weeks of paid time off in your first year, and excellent choices for group health insurance.
• Free Lunch: Enjoy complimentary daily meals in the employee cafeteria from 11 am to 2 pm.
• Free Tee Times: Enjoy complimentary access to our golf course.
• Access to other resort amenities such as tennis, pickleball, and the Loch Ness pool.  
• Access to the on-site fitness center at no cost.
• Receive up to a 30% discount on spa and food & beverage services.
• Employees relish a special accommodation rate of $125 per night across all Salamander locations, spanning from the exquisite Montego Bay, Jamaica, and historic Charleston, SC, to scenic Aspen, CO, vibrant Washington, DC, and the serene Rendezvous Bay, Anguilla.