Account Representative - Scotty Cameron / Titleist Clubs

Compensation: $21.00 - $26.00 Per Hour

Total Anticipated Compensation Up To: $50,000.00

Overview

Scotty Cameron didn’t set out to change the game of golf. He simply believed that to make the best putters in the world, you needed the best materials and the best design. As it turns out, that simple recipe was a game changer.

Inspired by the love of the game introduced to him by his father, Scotty’s early passion for creating putters started in the 1960s in the family garage where the two experimented and tinkered with clubs, always looking for a better way. With the putter, the idea was, when it’s finished, it should look like it melts into the ground. It should appeal emotionally, as well as physically. This design philosophy continues decades later at Scotty’s Southern California Putter Studio. Since partnering with Titleist, Scotty Cameron has earned the position as one of the top names in golf. And, as the putter of choice for dozens of touring professionals around the world, Scotty Cameron putters have been trusted to help secure hundreds of victories, including more than thirty major championships.

Titleist, golf’s symbol of excellence, is the game's leading performance equipment brand, having earned the overwhelming trust of tour professionals, club professionals, competitive amateurs and dedicated golfers worldwide. The Titleist golf ball embodies superior performance, innovative design and technology, precision manufacturing and unmatched quality. Titleist is the unequivocal #1 ball in golf and has been for over 70 years—and still counting. Titleist also has an unwavering commitment to design and develops the best- performing clubs in the game to support a leading club fitting and trial platform to maximize dedicated golfers’ performance experience. Titleist golf gear, comprised of golf bags, headwear, travel gear, accessories, and golf glove, also delivers the performance and quality excellence promised in every product that bears the Titleist script.

JOB TITLE
Account Representative / Scotty Cameron

LOCATION
San Marcos, CA

SALARY RANGE: $21.00 to $26.00 an hour, Plus Bonus Eligibility

POSITION SUMMARY
Responsible for customer service regarding putter authentication, restoration and custom shop work as well as participating in all aspects of the putter authentication. - assist CSR Supervisor.

 

Experience Required

  • Associate’s Degree, and a minimum of two (2) years of experience in Customer Service. Golf industry experience is highly preferred.
  • Must have a strong level of expertise, proficiency and aptitude with technology and ability to quickly adapt to new technology. Intermediate to advance skill level with Microsoft Office (Word, Excel, and PowerPoint), general database programs and the Internet.
  • Previous club fitting experience, an in-depth knowledge of the Scotty Cameron product line, an avid golfer with previous experience in golf sales who possesses a Bachelor’s degree will certainly make a highly preferred candidate.
  • Must be a team player that exhibits very strong interpersonal, written, and verbal communication skills.  Must be able to manage difficult or emotional customer situations, respond promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.
  • Must be able to sit for extended length of time.

 

Essential Responsibilities

  • Provide strong phone coverage to assist customers, consumers with valuable information in regards to sending in their Putters for Authentication/Restoration/Custom Shop work.
  • Coordinate all aspects of Authentication/Restoration and Custom Shop requests. Must have great phone skills and product knowledge.
  • Responsible for receiving putters and updating the system as they arrive. And, notifying the customer immediately of any discrepancies that they see with the Putters or issues with the work requested.
  • Responsible for maintaining files, evaluating putters, photographing the product and issuing Letters of Authenticity.
  • Facilitate the shipping out of all Putters in a timely matter and managing the payment of the Authentication/Restoration/Custom Shop process.
  • Verify credit cards payments are run before putters are shipped out.

 

Benefits

Acushnet Company offers competitive salaries to commensurate with experience and a comprehensive benefit package consisting of medical & dental; 401(k) savings plan; tuition assistance; life & disability insurance; vacations/holidays; on site wellness programs / facility; etc. and generous product discounts.

Click here to apply for this job at company website

Scotty Cameron Putter Studio

APPLY
JOB POSTED BY:
Laurie Herbert
Director, Talent Acquisition

Job Information

JOB ID:

a0G4Q00000xaPFZUA2

LOCATION:

San Marcos, CA

JOB CATEGORY:

Sales Representative

DATE POSTED:

05/06/2021

DEADLINE:

05/29/2021

POSITION TYPE:

Year Round

EXPERIENCE:

1 years

EDUCATION REQUIRED:

High School Graduate

ADDITIONAL INCOME:

annual bonus