Director of Golf/Club Manager

Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, and ownership group. Includes the development and implementation of programs., projects and acyivities designed to meet the needs of the guests. manages daily and nightky club operations. The position is ideal for a career oriented individual who excels in hospitality and providing excellent guest experiences.

Lazy Swan has an 18 hole public golf course, 2 restaurants and an expansive banquet operation.

• Bachelor’s degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience.   
• Must be PGA member or have completed Level II of the PGM program
• Experience with computerized POS and tee time system

• Administers Club policies and procedures established by the Club and ownership.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Coordinates the development of the Club’s long-range and annual (business) plans.
• Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to: Food and Beverage Director; Membership Director; Asst.Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
• Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
• Provides advice and recommendations to ownership about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
• Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws.
• Oversees the care and maintenance of all the Club’s physical assets and facilities.
• Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services.
• Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
• Participates in outside activities that are judged as appropriate and approved by the Club and Ownership group to enhance the prestige of the Club; broadens the scope of the Club’s operation by fulfilling the public obligations of the Club as a participating member of the community.
• Serves as liaison between all management staff and Ownership.
• Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
• Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
• Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
• Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
• Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club.
• Oversight of golf operations, food & beverage operations and golf course maintenance 
• Reports directly to Troon VP of Operations.