Congressional Country Club is seeking a Golf Performance Center Ambassador.
The Ambassador will primarily assist Members/Guests in all Golf Performance Center-related areas while teaching and coaching golf as well as providing a world-class experience for Members and guests of the Club.
This is a full-time, year-round position.
25-32 hours in the operation, 8-10+ hours teaching
Minimum High School diploma or GED equivalent; some colleges preferred.
Previous customer service retailing experience
Able to operate a point-of-sale (POS) system.
Ability to teach Golf
Understanding golf technology, launch monitors, simulators, and fitting equipment is a plus.
Outstanding customer service skills
Enthusiastically promote the game of golf
Knowledge of and ability to perform the required roles in emergencies.
Assist with the daily operation of the Golf Performance Center and Practice Facility
Teaching and coaching golf
Greets the Membership upon entering the Golf Performance Center and Practice Facilities
Maintains a professional and courteous manner at all times.
Prepare outside practice facilities including, but not limited to driving range, pitching greens, short game areas, and Golf Performance Center
Set up and close the practice facilities as needed.
Provide excellent customer service, professional advice, and assistance to all members and guests.
Assists with Performance Center inventory, merchandising, and restocking of basic items.
Maintain a clean and orderly workspace.
Ability to assist with the operation of Trackman, About Golf, and various technologies with training.
Records all sales transactions and member/guest usage of the facility.
Operates point of sale (POS) system and Excel files.
Assists with Performance Center events and online reservations
Assist members with questions, and follow up on inquiries to enhance Member experience!
Shadowing golf lessons from professional staff when available
Complimentary meals
Complimentary parking
Health, Dental & Vision Insurance (Available for Full and Part-Time Team Members)
Employee Discount
Hourly pay plus lesson revenue including camps, clinics, and events.