At Invited, work feels like play, as you build relationships with your team and meet Members from all different backgrounds. Every time you step foot in your Club, you can create magic moments and enrich lives. So, join us and be a part of a fun, fast-paced, high-impact group of talented people. We are passionate about bringing people together and about bringing out the very best in life.
Responsibilities:
Responsible for efficient and friendly customer service throughout the pro shop, checking in golfers, accurately ringing up charges at the register and properly checking in all golfers prior to play. This also includes proper cash handling procedures as well as making sure that all standards of operations are being met.
Maintain control of the tee sheet, including walkups and pairings. Collect all guest, cart and other fees.
Respond to inquiries and make tee-times for Members and guests both in person and over the phone. Converse with Members and guests in a friendly manner. Focus your attention on Members and guests needs and remain calm, professional and courteous at all times, even when under pressure.
Organize and promote all Club Tournaments and other special events/functions at the Club.
Provide professional instruction for Member/Guests as requested according to Invited and PGA Standards.
Oversee all aspects of outside golf operations and staff to include Marshalls/Starters/Course and Golf Shop attendants to ensure proper performance while following all daily procedures and policies. This includes staging area, range, golf cart storage, etc.
Promote the game of golf and promote the Club while maintaining a high level of professionalism and service.
Develop relationships with Members and guests by participating in events and one on one, including playing golf, as approved by management.
Responsible for inventory controls, checking-in merchandise in accordance with procedures, organization of storage and display areas. Keep up inventory levels of constantly stocked items (i.e. shirts, socks, gloves, hats, balls, etc.). Follow up on all special orders making sure customers are aware of the receipt of their orders in accordance with established procedures.
Perform close of business functions following guidelines and procedures established by the Club.
Ensure daily assignments are completed in their respective areas to meet Club standards (i.e. orderly/organized work areas, straighten/arrange entry area, straightening/stocking of golf shop, etc.).
Assist fellow Employees, Members and guests to ensure delivery of excellent service without being directed. Be aware of team members and the environment and participate as a member of the team.
Notify supervisor of Member/Guest complaints at the time they occur. Resolve customer complaints as soon as possible.
Benefits:
Compensation Package: Competitive Salary Range; Commissions on Lessons; Comprehensive Benefits including Medical, Dental, and Vision; 401k Retirement Plan; Ongoing Training and Development
Join our dynamic team and unlock abundant opportunities for personal and professional growth within the private Club industry!
World’s Largest Network of PGA Professionals and Golf Courses
Work/Life Balance, One Weekend Off Per Month
Medical, Dental, 401k
PGA Dues Paid
Additional career and earnings growth
We provide scheduling, booking, and student management software for free
We provide teaching technology for free in an increasing number of locations
We offer autonomy for customizable programming and individual learning
Aggressive onboarding to get coaches up to revenue speed quickly
Our professionals are paid to play golf with members and prospects
Upward mobility in the world’s largest network
Compensation range: $15.00 - $18.00 an hour, based on experience. Additional compensation is