Golf Starter/Range Attendant

Cordova Golf Course is seeking an outgoing, friendly, team-oriented individual for the Golf Starter/Range Attendant position. The first point of contact for golfers and guests, the Golf Starter is one of the most visible employees at the course and tasked with providing exceptional customer service.

Knowledge of:

• Basic office procedures, methods, and equipment including basic computer skills. 
• Basic math skills.
• Cash handling and money counting procedures.
• Excellent customer service skills. 

Ability to:

• Assist in maintaining a clean and efficient pro shop area for all staff. 
• Learn policies, rules, and regulations of the golf course and District. 
• Handle money.
• Use strong customer service and interpersonal skills during public contact during the conduct of activities. 
• Make frequent decisions and maintain concentration with distractions. 
• Operate office and cleaning equipment including computers, digital safes, vacuums, dusters and more. 
• Work independently under stressful situations. 
• Maintain records and files.
• Understand and carry out oral and written instructions.
• Communicate clearly and concisely, both orally and in writing. 
• Establish and maintain effective working relationships with those contacted in the course of work. 
• Work a varied schedule, including mornings, afternoons, evenings, weekends and holidays

• Operate the pro shop in the highest professional manner.
• Use a point-of-sale computer/register to collect payments for green fees, range balls, power carts and merchandise.
• Calls golfers to the tee and ensures that golfers paid for their rounds and tee off at their scheduled time. Distributes rental equipment such as power/push carts, clubs and driving range balls.
• Monitor the driving range to ensure proper use; remove golf balls from the driving range as assigned; clean golf balls and return golf balls to the ball dispenser.
• Clean golf carts and ensure carts are charged for use.
• Display and sell merchandise as directed.
• Prepare and maintain accurate program records and other records as needed.
• Act as Department representative to local residents, community groups, private businesses, and others regarding questions, problems, concerns, and activities in the provision of golf and recreation programs and facility operations; provide information within the area of assignment; resolve complaints or refer to higher level staff.
• Attend all trainings when provided.
• Perform related duties as required.